Help & FAQ
Common questions answered. Can't find what you need? Contact us.
How does pricing work?+
BuilderHub AI is pay-as-you-go. You buy credits when you need them — there are no monthly subscriptions or recurring fees.
Do credits expire?+
No. Once purchased, your credits remain on your account until you use them.
Which currencies are supported?+
Credit packs are offered in multiple supported currencies, including USD and BDT. You'll see all available packs on the Pricing page.
Can I get a refund?+
Yes — see our refund policy for details on eligibility and timelines.
How do I contact support?+
Email us via the Contact page. Most questions are answered within one business day.
Is my data secure?+
Yes. Every table uses row-level security, and access is role-based at every layer.
Can I export my project?+
Absolutely. You own the code you generate and can export at any time.
Do credits work internationally?+
Yes. BuilderHub AI supports global users with multi-currency credit packs, including BDT for Bangladesh.