Refund Policy

Last updated: this page is maintained by BuilderHub AI administrators.

1. Eligibility

Unused credits are eligible for refund within 14 days of purchase. Credits that have been spent are non-refundable.

2. How to request a refund

Contact support@builderhub.ai with your account email and order ID. Refunds are typically processed within 5–10 business days, depending on your payment method.

3. Currency and fees

Refunds are issued in the original currency of purchase. Any payment processor fees are deducted.

4. Exceptions

Refunds may be denied for accounts found in violation of our Terms and Conditions.

5. Contact

For any refund questions, reach our support team at support@builderhub.ai.